BOS Term - Explanation

Explanation - Blue Ocean Strategy Glossary

Explanation is an element of fair process. Explanation means that everyone involved and affected should understand why final strategic decisions are made as they are. An explanation of the thinking behind decisions makes people confident that managers have considered their opinions and have made decisions impartially in the overall interests of the company. An explanation allows employees to trust management's intentions even if their own ideas have been rejected. It also serves as a powerful feedback loop that enhances learning. See Fair Process.

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